BACKGROUND

We respect the privacy of our clients and of everyone who visits our website, www.onevoicemarketing.co.uk (“Our Site”).
One Voice Marketing (“we”, “us”, “our”) will only collect and use personal data in ways described in this Privacy Notice and in compliance with Data Protection Legislation.

1. Definitions and Interpretation

Client:
A client who engages our services or purchases products from us.

Data Protection Legislation:
All applicable data protection and privacy legislation in force in the UK, including the UK GDPR; the Data Protection Act 2018; the Privacy and Electronic Communications Regulations 2003; and any other applicable laws or regulations relating to personal data and privacy.

2. Information About Us

One Voice Marketing is a sole trader business owned and operated by Jennifer Evans. Business Address: Boulevard House, 92 Fortis Green, London, N2 9EY. We are the controller and responsible for your personal data. Contact email: jenny@onevoicemarketing.co.uk

3. Third-party links

Our Site may include links to third-party websites. Clicking on these may allow third parties to collect or share data about you.
We do not control these websites and are not responsible for their handling of your personal data.
We advise you to read the privacy notices of every external website you visit.

4. Your personal data

Personal data is information that can identify you, including contact details, online identifiers, and technical data. It does not include anonymised data.

It is important that the personal data we hold is accurate and up to date. Please notify us of any changes.

If we require data from you by law or to perform a contract and you do not provide it, we may not be able to fulfil the contract.

5. Your rights

Under Data Protection Legislation, you have the right to:

• be informed about our collection and use of your data

• access your personal data

• rectify inaccurate data

• request erasure in certain situations

• restrict processing

• object to certain processing

• request data portability

• complain to the ICO at www.ico.org.uk

To exercise your rights, contact jenny@onevoicemarketing.co.uk.

6. What data we collect

Depending on your interactions with Our Site or whether you are a Client, we may collect:

Contact Information

Name, email, postal address, phone number.

Account Information

Username, password, profile details (if applicable).

Payment Information

Processed securely by third-party systems; we do not store full card details.

Communication Data

Emails, messages, and correspondence.

Usage Information

Pages visited, time on site, clickstream, referring URLs.

Technical Information

IP address, browser type/version, device type, operating system.

Social Media Data

Interactions with our social media accounts.

Cookies & Tracking Data

See our Cookie Policy.

Sensitive Data (optional)

Only collected with your explicit consent and only if relevant to the services we provide.

Other Data

Additional information provided with your consent or required by law.

7. How we use your personal data

We use your personal data on the following legal bases:

Contract

To provide services, respond to enquiries, process payments.

Legitimate Interests, such as:

• Developing our business

• Managing client relationships

• Securing IT systems

• Operating and improving Our Site

• Maintaining compliance

• Defending legal claims

We will not rely on legitimate interests where your rights override ours.

Legal Obligations

Consent

For example, for direct marketing or sensitive data (which you can withdraw at any time).

Marketing

We may send marketing communications if you have opted in.
You can opt out anytime using unsubscribe links or by emailing us.

We do not use automated decision-making or profiling.

8. Keeping your personal data

We retain personal data only as long as necessary based on:

• purpose for collection

• sensitivity of the data

• potential risks

• legal requirements

Some data may be kept for up to six years for tax purposes.
We may anonymise data for research or statistical use.

9. Storing your personal data

Security measures include:

• SSL encryption

• Secure servers and restricted access

• Confidentiality obligations

• Encrypted payment handling by secure providers

• Regular security reviews

• Data breach response procedures

10. Transferring and sharing your personal data

We use external third-party systems, including:

Funnel Sketchers Ltd

Used for website hosting, CRM, email marketing, scheduling, automation tools, and payment processing integrations.
Privacy Policy: https://www.funnelsketchers.com/privacy-policy

Some Funnel Sketchers Ltd systems may store or process data outside the UK, including in “third countries” (countries outside the UK/EEA where data protection laws differ).
By providing personal data to us, you consent to such transfers.
We ensure third parties apply protections equivalent to UK data protection law.

We may also share data:

• with your consent

• to prevent harm or safeguard individuals

• with professional advisers (lawyers, accountants, insurers)

• with HMRC, regulators, or authorities if required

• during business transfers

• under legal obligation (court orders, investigations, law enforcement)

We ensure all third parties handle personal data safely and lawfully.

11. Controlling your personal data

You may:

• opt out of marketing

• restrict certain uses of your data

• browse Our Site without submitting personal data

• manage cookies via our Cookie Policy

12. Accessing your personal data

To request a copy of the personal data we hold (Subject Access Request), email: jenny@onevoicemarketing.co.uk
Include “Subject Access Request” in the subject line.

We aim to respond within one month. Complex requests may take up to three months.

13. Contact details

For all data protection enquiries:
Email: jenny@onevoicemarketing.co.uk

14. Updates to this Privacy Notice

We may update this Privacy Notice from time to time.
A revised version will be posted on Our Site and will apply immediately.

Last updated: 22 November 2025.